Privacy Policy
Last updated: September 2026
1. Introduction
NIZAX (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or engage with our private consultation services. Please read this policy carefully. By using our website or services, you agree to the terms outlined below.
2. Information We Collect
Information you provide directly:
• Full name, email address, phone number, and mailing address when placing an order or booking a consultation
• Payment information processed securely through our payment provider
• Communications you send us via email, contact forms, or consultation inquiries
• Ring size, stone preferences, and design details submitted for bespoke commissions
Information collected automatically:
• IP address, browser type, and device information
• Pages visited, time spent on site, and referring URLs
• Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
• Process and fulfill your orders and bespoke commissions
• Schedule and manage private consultations
• Communicate order updates, shipping notifications, and delivery confirmations
• Respond to inquiries and provide customer support
• Send marketing communications where you have given consent
• Improve our website, products, and services
• Comply with legal obligations and prevent fraudulent activity
4. Cookies
We use cookies to enhance your browsing experience, analyze site traffic, and support our marketing efforts. Cookies we use include:
• Essential cookies — necessary for the website to function
• Analytics cookies — help us understand how visitors interact with our site
• Marketing cookies — used to deliver relevant advertisements
You may disable cookies through your browser settings. Note that some features of the website may not function correctly if cookies are disabled.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
• Payment processors to securely handle transactions
• Shipping and logistics partners to fulfill and deliver your orders
• Marketing platforms such as email service providers, where you have opted in
• Legal authorities where required by law or to protect our rights
All third-party partners are contractually required to handle your data in accordance with applicable privacy laws.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain our business records, and comply with legal obligations. Bespoke commission records may be retained for extended periods as part of our archive and craftsmanship documentation.
7. Your Rights
Depending on your location, you may have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Withdraw consent for marketing communications at any time
• Lodge a complaint with your local data protection authority
To exercise any of these rights, contact us.
8. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. All payment transactions are encrypted via SSL. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
10. Children’s Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us and we will take steps to remove it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review this policy periodically.
12. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact us.
NIZAX
